This article was first published on May 2, 2019 and updated on June 30, 2021
Rumors abounded that the professionally run Easy Coach bus company belonged to former President Daniel arap Moi. This writer has not been able to establish any link between the Moi’s and Easy Coach. The bus company started operations in Kenya in December 2003, to fill the gap left by defunct Akamba Bus Company. At the core of Easy Coach is professionalism and safety, tenets espoused by its predecessor that dominated our roads for over 50 years.
So who are the owners of this bus company?
The owner of Easy Coach is owned by Azym Dossa, who doubles as the CEO. He told Africa Outlook what inspired him to start the company;
“I founded the company at a crossroads in my life.
“I was inspired by my personal experience of 17 years as Chief Financial Officer for a leading passenger transport company, and my observations of how the industry can be improved as far as customer needs and satisfaction was concerned.
“The service providers existing then were, although acceptable, not up to the mark. We went on to establish a company with a different concept and to create a perception of the new kid on the block, delivering what the customer deserved and should have.
“Travellers grabbed the concept. We created a niche, more premium market for ourselves, and the rest is history.”
The transport company transport approximately 1.2 million passengers annually within our network and our annual throughput for parcel and letter shipments is 1.3 million items,” the founder is quoted as saying. The company has over 1000 employees who are allowed to further their education to better the services offered by Easy Coach.
“Additionally, we afford time off to our staff that have joined colleges and institutions of higher learning to further their skills. We are registered with the National Industrial Training Authority and as such claim for all the trainings we undertake for our staff,” Dosa told the same online publication.
The bus company, also offering excellent courier services, has extended its tentacles to neighboring Uganda.
How to book online
Unlike other established bus companies, Easy Coach doesn’t have a dedicated portal where you can book online. Travelers can however book via BuuPus portal. Simply follow the instruction provided on the website and book your ticket. You can also book by simply dialing *877#.
Sirare, Homa Bay and Rongo -Ksh 950
Kisumu, Maseno, Mbale and Malaba -Ksh 1,400
Mumias, Siaya, Usenge, Kakamega-Ksh 1,450
Bungoma and Kitale-Ksh 1,350
Eldoret-Ksh 1, 250
Kisumu to Kampala- Ksh 1,500
Busia to Kampala- Ksh700
Nakuru to Kampala -Ksh 2,100
Nairobi to Kampala – Ksh 2,500
Contacts of Easy Coach Routes
Bondo : 0738200316
Bumala : 0789366996
Bungoma : 0 738200310
Busia : 0738200315, 05523098
Eldoret : 0532030411(fax), 0738200308
Kaimosi : 0738200323
Kakamega: 0738200313, 05630837 (fax)
Kampala : +256776727270, +256757727273
Kapsabet: 0738200322, 05352260
Kericho : 052 20417, 0738200316
Kisii : 0736046164
Kisumu : 0738200317, 0738999703,0726354307,057 2026136 (fax),
Kisumu : 057 2023983,0738200154
Kisumu : 0733227649, 0738302750
Kitale : 0738200309,0726354309,054 30066 (fax),
Malaba : 0 738999705
Maseno : 057351216, 0738200320
Mbale : 0738999704, 05651487 (fax)
Migori : 0 736046143
Moi’s Bridge : 0732538253
Mumias : 0738200318/9, 056641361 (fax)
Nairobi : 0738200301, 0726354301, 0202210711, 0202210712 (fax)
Nakuru : 0738200301, 0726354301, 0202210711, 0202210712 (fax)0738200312,0726354312,0726354303,0738200303, 051 2211500 (fax),
Narok : 0736141333
Rongo : 0738200083
Siaya : 0738200304
Sirare : 0 736046132
Ugunja : 0738200324
Usenge : 0738200316
Webuye : 0738200321
Awards Won By The Transporter
KENYA TOP 100 MID-SIZE COMPANY (K.P.M.G)
OUTSTANDING CUSTOMER CARE AWARDS (N.A.R.S.A)
BEST MAINTAINED PASSENGER AWARDS (N.A.R.S.A)
BEST MAINTAINED (P.S.V) BUS COMPANY IN EAST AFRICA (N.A.R.S.A)
OVERALL BUS COMPANY (N.A.R.S.A)
BEST CUSTOMER CARE SERVICE PROVIDER IN EAST AFRICA (N.A.R.S.A)
BEST P.S.V. SERVICE PROVIDER
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