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How to Stop All Types of Promotional Messages on Your Safaricom Line

Oftentimes, Safaricom subscribers are bombarded with a deluge of unsolicited promotional text messages every day, ranging from entertainment and sports subscriptions to betting ads and fraudulent schemes.

Many of these messages activate unwanted services that eat into your airtime.

Luckily, Safaricom offers a simple way to stop all types of promotional messages, whether from Safaricom itself or other companies.

By following a few quick steps on your phone, you can unsubscribe from these annoying texts and protect your data privacy.

In this article, WoK will walk you through the process of stopping promotional messages on your Safaricom line once and for all.

How to stop promotional messages

Method 1

Follow the steps below to stop promotional messages on your Safaricom line;

  1. Dial *456# on your phone.
  2. Select option 9: STOP.
  3. Choose option 5: MARKETING MESSAGES.
  4. Select option 1: STOP PROMOTIONAL MESSAGES.
  5. Enter the sender name you wish to stop.

Method 2

Alternatively, for a more comprehensive solution;

  1. Dial *456#
  2. Select option 9: STOP.
  3. Choose option 5: MARKETING MESSAGES.
  4. Select option 2: STOP ALL PROMO MESSAGES.

This second method will block all promotional messages at once, saving you the trouble of entering individual sender names.