Safaricom’s Skiza Tunes service allows customers to set personalized music tunes for their callers. While this service may seem convenient, it can become a nuisance when it comes to managing subscriptions and charges.
Many Safaricom customers may find themselves unknowingly subscribed to Skiza Tunes or struggling to unsubscribe from the service.
In this article, WoK will provide a step-by-step guide on how to unsubscribe from Safaricom Skiza Tunes.
How does SKIZA Tunes work?
Safaricom Skiza Tunes is a value-added service that allows Safaricom subscribers to personalize their caller tunes with their favorite songs, music, or soundtracks.
Skiza tunes are played to callers whenever they dial the subscriber’s number, instead of the traditional ringing sound.
Once a subscriber has set a Skiza tune, anyone who calls their number will hear the tune instead of the traditional ringing sound.
The Skiza tune service charges a daily fee of Ksh 1 to Safaricom subscribers, which is deducted automatically from their airtime or billed to their postpaid account.
Safaricom partners with various music companies and artists to provide Skiza tunes to its subscribers.
The artists and music companies earn royalties from Skiza tunes based on the number of times their tunes are played to callers.
How to unsubscribe from Safaricom SKIZA tunes
To unsubscribe from Safaricom Skiza Tunes, you can follow these steps;
- Dial *811#.
- Select manage tunes
- Select SKIZA tunes.
- Choose SKIZA tunes to delete.
- Select delete.
Alternatively, you can delete a SKIZA tune by sending an SMS to 811 with the word DELETE and the SKIZA code of the tune you wish to delete.
How to subscribe to Safaricom SKIZA Tunes
1. Via USSD
Dial *811#
Scroll through the options and choose Skiza Tunes Genres.
Now select which genre of songs you would like to pick your Skiza Tune from.
Select the song you want and subscribe to set it as your Skiza Tune.
This will cost you Ksh 1 a day for local tunes and Ksh 1.50 for international ones as long as the subscription lasts.
2. Via SMS
Go to the messaging app on your phone.
Send the word SKIZA and the code of the tune you would like to 811.
Safaricom will send back a message to ask you to confirm your subscription.
Confirm it to set the tune.
To get the code of the song you would want as your SKIZA Tune, send a text message with the word SEARCH followed by the name of the song or artist to 822.
3. Via website
To subscribe to SKIZA tunes directly from the website, log on to the SKIZA tune website on your browser’s search bar.
Scroll through the list of available tunes and select the one you want.
4. Express copying
Express copying happens when you copy a SKIZA tune directly from another person.
To do this successfully follow the steps below;
Call the person with the SKIZA une you want. Tell them not to answer the call.
While the SKIZA tune plays, access your keypad and dial 11.
The SKIZA tune will automatically set as your own as well.
How to check active SKIZA tunes
You can check out your subscribed SKIZA tunes by dialing *811# and selecting Check Active Tunes.
