Ibrahim Mohamed Osman is the owner and director of Eagle Palace Hotel located along Oginga Odinga road in Nakuru Town, Nakuru County. It is one of the most luxurious hotels in the region and is described by many as a haven for travelers either on business or on stop over.
Since entering the hospitality industry, Osman has targetted nothing but excellence in terms of service delivery. For this reason, he and his fellow directors invested in high-end infrastructure, among other social amenities.
”The needs of clients keep on changing and as a hotel we are well aware of the ever-changing needs of clients be they local or international,” he said.
Eagle Palace boasts over 69 rooms, a multi-cuisine restaurant, modern coffee shop, state of the art gymnasium, a modern conference hall and four meeting halls.
Osman notes that the hotel remains alive to the fact that conference tourism is picking up hence the need to tap in into this new market, adding that Nakuru town is an ideal location in Kenya’s hospitality industry.
Eagle Palace is one of the most luxurious hotels in Nakuru and offers some of the best services in the region, while maintaining a competitive price.
According to the company website, accommodation is available in Superior, Royal Suite, Standard Twin, New Superior and Family rooms.
The superior rooms maximize the advantage that come from a compact and cozy interiors. They have king size beds, reading tables,and large bathrooms and go for Ksh10,000 a night.
The Royal Suites have an exclusive living rooms in addition to the regal bedrooms and spacious bathrooms with sleek shower cubicles that imprese the sense. They go for Ksh15,000 a night.
The Family Rooms have spacious beds, private bathrooms with shower, DStv, free wifi among other amenities and services, and go for Ksh10,000 a night.
The meeting halls at Eagle Palace Hotel are ideal for meetings, seminars, training sessions and strategy meetings. The rooms come with readily installed state of the art LCD projectors, public address system, flip chart stand, podium, wireless microphones, and VGA/HDMI cables.
The Boardroom has comfortable upholstered chairs and an executive table ideal for strategy and business meetings. The room is comfortable with ergonomic sitting and comes with free WIFI.
Menengai Hall, which has an occupancy of up to 250 people – is a multi-purpose air-conditioned conference hall equipped with PA system, wireless microphones, WiFi, drop down screen and a podium. It is ideal for large conference, Events & weddings. Its pillar free. It has plenty of natural light to aid in concentration.
Awards & Recognitions
In 2019, the boutique hotel won international recognition after Booking.com, a travel fare aggravator based in the Netherlands awarded it 8.6 out of 10 rating in the travel/guest review.
The facility was handed a plaque from Booking.com, with the Hotel General Manager, Mr Farid Abdallah expressing gratitude to it’s customers and the Dutch-headquartered organisation for the recognition.
”We are delighted once again to have been honoured by Booking.com to receive this award. It is from guest reviews that a hotel attains the marks that we got,” Abdalah said.
He noted that the hotel has won a number of local and international accolades since opening its doors in 2015.
Other awards Eagle Palace has won in the past include Travel Myth Top three hotels in Nakuru in 2017, Trip Advisor certificate of excellence award 2017, Jumia Travel Travellers Choice 2017 and Gohotels.com 2017 for outstanding service.
