In 2017, Jane Kale’s life took a different turn when she decided to join Uber.
Prior to this, she had worked as a househelp for a family who eventually entrusted her with the role of their personal driver.
However, her journey encountered an unexpected detour when she had to leave her job to care for her ailing mother.
Upon her return, Jane discovered that her position had been filled by another individual.
Facing the harsh reality of unemployment and an uncertain future, Jane took the advice of a friend and decided to become an Uber driver.
With the zeal to make the most of any opportunity that came her way, she ventured into the world of ride-hailing.
Jane’s entry into the gig economy required her to undergo screening and complete the necessary paperwork at Uber’s offices.
At 38 years old, with a daughter pursuing higher education, Jane embraced driving as more than just a job – it became her passion, her livelihood, and her ticket to financial stability.
Despite lacking formal training in mechanical engineering, Jane’s journey as an Uber driver has imparted her with invaluable skills related to cars.
She has learned to troubleshoot mechanical issues, change tires, and even fix car windows.
Her resourcefulness and willingness to tackle challenges head-on have become her strengths in a field that demands adaptability and problem-solving.
“When I get a mechanical problem, before I call a mechanic, I first open the bonnet to try to see what’s happening. I also change my tires,” Jane explains.
She recounts an incident where she opted to repair her car’s window controls instead of buying new ones.
In addition to honing her mechanical skills, Jane has also learned to be cautious and shrewd on the road, safeguarding her hard-earned income from potential scams and swindlers.
Her experiences have taught her the importance of staying vigilant and making informed decisions to protect herself and her livelihood.
Breaking into the traditionally male-dominated field of driving, especially in Africa, has presented Jane with its share of challenges. She has encountered prejudices and faced potentially dangerous situations.
In one instance, she had to cancel a ride when a suspicious client claimed to be a police officer and brandished a firearm. Jane’s quick thinking and the presence of people nearby ensured her safety.
Despite the hurdles she has faced, Jane is proud to be a part of the burgeoning gig economy, which has emerged as a significant job creator on a global scale.
“You meet people from all over the world and different cultures. When at the airport and international airlines land from different parts of the world, it’s easy for you to get a trip than say someone waiting with a local app,” she says, adding that “Uber is the pioneer and many subscribe to it.”
The COVID-19 pandemic has further accelerated the growth of the gig economy, driving digital transformation and providing new opportunities for individuals like Jane.
