Ciala Resort: Inside Multi-Million Hotel Redefining Kisumu’s Hospitality Industry

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Ciala Resort: Inside Multi-Million Hotel Redefining Kisumu's Hospitality Industry
Ciala Resort. |Courtesy| Trip Advisor|

Ciala Resort is a four-star hotel located in Kisumu County overlooking the beautiful Maragoli Hills. The green serene environment gives guests a sense of comfort, all while enjoying the beauty.

The establishment is rated amongst the best hotels in the region.

The hotel which sits on 35 acres of land was opened in August 2018. It is located 12 kilometres from the Kisumu International Airport.

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“Ciala was built out of town because there is a huge concentration of hotels in the city centre making it hard for people who want to get away from the hustle and noise there,” the business development manager Catherine Kibuchi told Business Daily in November 2018.

“The Maragoli hills was also a big inspiration to us, we were looking for a something new to offer to our customers which is different from the lake view,” Ms Kibuchi said.

The buildings are designed in an English colonial style with a luxurious modern twist. The modern rooms, landscaping and well-manicured gardens enhance the guest experience.

WoK takes a tour of the facilities and services offered at the hotel.

Ciala Resort: Inside Multi-Million Hotel Redefining Kisumu's Hospitality Industry
Ciala Resort. |Courtesy| Ciala Resort|

Accommodation

Ciala Resort has 56 well-appointed accommodation rooms. This includes 2 Superior Deluxe Rooms and 2 Executive Suites that accommodate 2 adults and 1 child each. The 250 sq ft rooms cost Ksh16,500 and Ksh20,500 per night respectively.

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The establishment also has 22 deluxe rooms, 30 superior rooms, and 22 villas. The villas cost Ksh19,000 per night, deluxe rooms Ksh15,000 per night, and the superior rooms Ksh13,500 per night.

Services & Amenities

The superior deluxe and deluxe rooms come with several services including; Bed & Bath, WI-FI, Air conditioning, Mini fridges, Safety deposit box, Tea / Coffee maker, HD – Flat screen TV, Free bottles of water, Study desk, Luggage rack, Wardrobes & towels, Mosquito nets, Free toiletries, Hair dryer, and Writing pad and pen.

Guests can also access services and amenities such as the Gym, Sauna & Massage (book in advance), Laundry service, and Housekeeping service with evening turndown service.

Ciala Resort: Inside Multi-Million Hotel Redefining Kisumu's Hospitality Industry
The Tulip Bar. |Courtesy| Ciala Resort|

Dining

Guests at Ciala Resort are treated to a wide range of meals which are not restricted to specific times.

Ciala resort houses a Pine restaurant which gives guests a choice to enjoy fine indoor dining. The Pine restaurant is designed in an English colonial style with a luxurious modern twist. Gives you a luxurious feel as you enjoy great food with family and friends. The Pine Restaurant offers a fusion of cuisines with influences from Continental and pan- African
cuisines not forgetting Lakeside Signature Cuisines.

The resort also has a Tulip bar which is an elegant fusion of a modern and stylish cocktail bar and a classic plush lounge bar with an amazing view of the countryside hills and lush gardens. The Tulip Bar houses one of the finest mixologists on the lakeside ready to serve and indulge the guests with exotic signature cocktails 24/7.

The bar has a wide selection of fine whiskeys, wines, and local and international beers. It offers Happy Hour as a refreshing alternative to cool down and enjoy some drinks on Mondays to Fridays, 5:00 PM to 7:00 PM.

The Tulip Bar is a heaven for sports lovers; Equipped with multiple large HD screens.

Ciala Resort also has a Mimosa pool bar which offers a perfect spot to will away afternoons, overlooking the Infinity sun heated pool and the serene gorge of spectacular hills. At the bar, one can enjoy a wide selection of signature cocktails, mocktails and a selection of both international and local beers, along with food freshly prepared from their Kitchen.

Every Saturday and Sunday from 11:00 AM to 5:00 PM, guests are treated to weekend BBQ’s as they chill under the sun.

Ciala resort also offers experiential dining (fishing) and outdoor catering.

Ciala Resort: Inside Multi-Million Hotel Redefining Kisumu's Hospitality Industry
Villa. |Courtesy| Ciala Resort|

Conference and Events

The establishment has multiple locations that are perfect for conferencing and other outdoor events such as birthday parties and weddings.

Ciala Resort has a Seena Conference Room, Sida Board Room, Lencer Board Room, a Frame Tent, and a Tulip Board Room. The state-of-the-art facilities are fully air-conditioned, well ventilated, have modern projection screens and have access to neatly maintained washrooms. They can be easily accessed by the physically challenged.

The conference rooms have properly connected electric power sockets and an in-built PA system. It is suitable for conferencing functions, small executive weddings, dinners and other functions.

The hotel has a beautiful, serene, and well-manicured garden that offers an ideal location for lovebirds looking to tie the knot. The resort also offers various wedding packages.

Ciala Resort also has a helipad.

Ciala Resort: Inside Multi-Million Hotel Redefining Kisumu's Hospitality Industry
Mimosa Pool Bar. |Courtesy| Ciala Resort|
Ciala Resort: Inside Multi-Million Hotel Redefining Kisumu's Hospitality Industry
Gym. |Courtesy| Ciala Resort|
Ciala Resort: Inside Multi-Million Hotel Redefining Kisumu's Hospitality Industry
Garden. |Courtesy| Ciala Resort|

Ciala Resort: Inside Multi-Million Hotel Redefining Kisumu's Hospitality Industry

Ciala Resort: Inside Multi-Million Hotel Redefining Kisumu's Hospitality Industry
Villa. |Courtesy| Ciala Resort|
Ciala Resort: Inside Multi-Million Hotel Redefining Kisumu's Hospitality Industry
Villa. |Courtesy| Ciala Resort|
Ciala Resort: Inside Multi-Million Hotel Redefining Kisumu's Hospitality Industry
Ciala Resort. |Courtesy| Ciala Resort|
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