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How to Check CRB Status Online

Checking your credit information on your phone is made easy, as you can either check it via your web browser or a mobile app of the CRB company or by dialing USSD codes.

Also, retrieving your credit score is somewhat free at the primary level, but you may have to pay a fee to access the core information and clearance.

Before checking your CRB status, you need to register on at least one of the CRB bodies licensed by the Central Bank of Kenya.

How to check your CRB status

Via Metropol CRB

Metropol is one of the popular ways of checking their CRB status on the phone, as it makes the process a lot easier.

With it, you can access your credit data via the Metropol website, by downloading the Metropol Crystobol app, or just by dialing *433#.

The process is straightforward if you’re using the Metropol Crystobel app – just follow the on-screen guides to get your CRB status.

If you don’t want to install their app on your phone, you can use their web app instead of visiting the Metropol website; https://www.metropol.co.ke/.

This also doesn’t need any technical know-how, as you only need to enter your details on the registration page and follow the preceding guides to get what you want.

Here’s how it works;

  • First, you’ve got to pay Ksh 50 to their Paybill Number 220388, using your National ID number in place of ‘Account Number’.
  • After that, you’ll receive an SMS message containing your unique PIN details, a reference number, and a unique link
  • Follow the link to receive your CRB status.

Via TransUnion

TransUnion also makes it easy to get your accurate, updated credit information in real-time by going through just four steps.

Here’s how it works;

  • Open the Messaging app on your phone and text your full name to 21272
  • Continue your registration by paying a one-off payment of KSh 50 to their paybill number: 212121
  • Use your National ID number as the account number
  • On confirming the transactions, you can then request your credit status and get the required information in seconds.

Meanwhile, you can also get your CRB status online by using the TransUnion Nipashe App.

It is more fluid, interactive, and faster if you don’t want to go through the stress of sending texts and others.

Simply install the app on your phone from the Play Store (Android users only) to get what you want.

And besides getting your TransUnion credit score, you may also request a clearance certificate or credit report if your employer or creditor requires it.

You’ll need to pay a Ksh 2,200 fee in the process.

Via CreditInfo CRB

Checking your credit status with CreditInfo is pretty straightforward. All you need is to visit their website online and fill out the Credit Report Application form.

Here’s how it works;

  • Visit the CreditInfo official website (https://ke.creditinfo.com/)
  • Tap CREDIT REPORT
  • Choose between personal or company credit report application
  • Fill out and submit the report to receive your CRB status.

If you need a clearance certificate, as requested by a financial institution, job application, or tender process, you can get it on the same website.

CreditInfo will issue you a Clearance Certificate if your credit report is positive, or a Credit Status Certificate if your credit report is negative.