Saini Harry, driven by his deep interest in phones and technology, took a bold leap from being employed at a tech company to venturing into entrepreneurship by launching his own phone and accessories store.
Despite facing financial constraints and starting with no capital, Harry’s unwavering ambition and passion for technology fueled his drive to chase his entrepreneurial aspirations.
After months of internal conflict and careful consideration, Harry finally established Titanium Phones and Accessories.
Initially, he began with a small space where he repaired smartphones.
Though his humble beginnings presented challenges, it was his resilience and exceptional customer care that quickly gained him a reputation among his clientele, many of whom he had interacted with during his previous employment.
One aspect that set Titanium apart from other phone stores was Harry’s commitment to providing a custom-made tech experience for his customers.
He believed in ensuring that users had a great experience with their smartphones. This involved not only selling devices but also providing extensive information about the pros and cons of each gadget before making a purchase.
“The idea of an attachment and someone who can be there for you in your tech journey is what people are looking for. A personal touch and someone who can answer all tech questions is what most people want and not just a shop where you can buy your phone,” Harry explained.
For Harry, it was about going beyond simply selling products; it was about establishing a personal connection with his customers and being their go-to resource for all their tech-related questions.
With his dedication to delivering exceptional customer service, Harry’s business quickly gained momentum.
He expanded his inventory to include a wide range of smartphones, accessories, and other tech gadgets, catering to the growing needs and demands of his clientele.
Despite being in business for only two years, Harry consistently sought customer feedback and followed up to ensure every purchase resulted in a satisfied customer who would happily refer others to his store.
Of course, the journey from being an employee to an entrepreneur was not without its challenges.
Financial constraints, operational hurdles, and competition from established players in the market tested Harry’s determination.
However, his unwavering passion for technology and his belief in the value he provided to customers kept him going.
When asked about his advice to young entrepreneurs, Harry had a simple yet powerful message: “Your reluctance is what is holding you back, so just jump off that cliff, and everything will be fine.”
Saini Harry understood that fear and hesitation often hinder people from realizing their full potential, and he emphasized that overcoming these obstacles is crucial for entrepreneurial success.