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How to Replace a Lost Birth Certificate: Step-by-Step Application Process Online or In-Person

Losing a birth certificate can be problematic, creating inconveniences when obtaining services such as school enrollment, ID or visa card application and accessing government services.

In addition, a person may be left exposed to risks such as identity theft or fraud, as it contains personal information that could be misused if obtained by unauthorized individuals.

One can apply for a replacement birth certificate through two methods, online or in-person at the Registration of Births and Deaths offices or Huduma Centre.

Online Application
The replacement of a birth certificate online is done through the eCitizen portal where you can request a replacement birth certificate.

To complete the online application, the following documents are needed:

  • Scanned copies of your parents’ identification cards,
  • A copy of the lost birth certificate or birth notification (if available).

Here is a guide on the application process:

1. Log in to your eCitizen account or create one if you don’t have it.
2. Select the Civil Registration Department and choose the Birth Certificate Service.
3. From the drop-down menu, select “Apply for a replacement of birth certificate.”
4. Fill in the necessary details and upload the required documents.
5. Pay the Ksh180 fee using M-Pesa or other available payment options.
6. Download and print your invoice and wait for an SMS confirmation with a reference number.
7. Visit any Huduma Centre with your invoice and reference number to collect your replaced birth certificate.

In-Person Application
An applicant can physically visit the office of the Registration of Births and Deaths in their county or the nearest Huduma Centre.

To replace a lost birth certificate the following documents are required:
1. A copy of the birth notification or birth certificate (if available)
2. An original ID/Passport/Birth Certificate of both parents
3. Copies of parents’ ID or Passport
4. A school leaving certificate if you are above 18 years old.

Here is a guide on the application process:

1. Present your documents to the registrar at the office and verify your birth details.
2. Fill out a B1 form and submit it with all the required documents and a fee of Ksh300.
3. Await the processing time as indicated by the office.
4. Collect your replaced birth certificate on the assigned date.

The replacement process is straightforward and takes an average of two weeks.

Applying online via the eCitizen portal provides convenience and efficiency, whereas applying in person at the Registration of Births and Deaths office or Huduma Centre allows direct interaction with the registrar.

Prepare all required documents and fees in advance to ensure a seamless application process and to promptly obtain your replacement birth certificate.