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How to Retrieve Forgotten KRA Pin

A KRA PIN is a crucial document that is necessary for conducting various financial transactions, such as filing tax returns and opening bank accounts.

However, if you have forgotten KRA PIN, you may feel overwhelmed and unsure of what steps to take to retrieve it.

In this article, WoK takes you through the process of retrieving your PIN certificate, including the documents you will need and the steps involved.

KRA PIN retrieval requirements

KRA PIN retrieval involves retrieving of the taxpayers KRA PIN Certificate which contains his or her Personal Identification Number (PIN) from Kenya Revenue Authority (KRA).

You only need to have your ID number and Date of Birth (D.O.B) to complete this process.

How to retrieve a KRA PIN certificate

To retrieve a KRA PIN certificate, follow these steps below;

Step 1: Visit KRA portal and click the Register button

Step 2: Select Individual on the Taxpayer Type drop down and Online Form on the Mode of Registration drop down menu and hit Next

Step 3: Select Kenyan as Citizenship the enter your ID Number and Date of Birth

Step 4: You will then visit a cyber cafe and request to retrieve a lost KRA PIN Certificate, and it will cost Ksh 200. The cyber cafe attendant will request your Names, ID Number and Date of Birth

Eventually you will receive your KRA PIN Number and KRA PIN Certificate.

How to download a KRA PIN certificate

To download your KRA PIN certificate, you can follow these steps;

Step 1: Go to the KRA website and click on the iTax tab

Step 2: Log in to your account and click on the Registration tab

Step 3: Click on the “mReprint PIN Certificate button and enter your KRA PIN and password

Step 4: Solve the security question and click on the Submit button

Your KRA PIN certificate will be downloaded to your computer. It is important to keep your KRA PIN certificate in a safe place. You should not share it with anyone else.